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Operations Associate - Founding Team Member

Fortify· HF3, Angel Squad

  • San Francisco
  • Known
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About Fortify: Modern student-financing platform that helps schools extend credit compliantly — financial aid, scholarships, payment plans, and institutional loans.

ABOUT THE ROLE

We’re looking for an Operations Associate to join the founding team at Known https://www.knowndating.com/ and help execute the most exciting consumer launch of 2025. You’ll work closely with our Head of Operations - driving GTM strategy, accelerating partnerships, enabling recruiting, and keeping our internal engine running smoothly.

This is a rare chance to get in early at a well-funded startup ($10M seed from one of the top consumer VCs in SF), build an entirely new category in AI-powered dating, and take on real ownership from day one. You’ll move fast, learn fast, and help shape how Known enters the world.

WHAT YOU’LL DO

- Support GTM Strategy - coordinate launch plans, timelines, and cross-functional execution

- Drive Partnerships - source, contact, and manage relationships with venues, creators, and brand partners

- Coordinate Marketing Efforts - organize campaigns, events, and content operations with the growth team

- Recruiting Support - help build pipelines, coordinate candidate experience, and keep hiring on track

- Financial Ops - expense management, payment tracking, and helping maintain a healthy financial pulse

- Work Directly With Founders - be a key part of daily decisions across product, growth, and operations

- Operational Excellence - build processes that make us faster, smarter, and always improving

WHO YOU ARE

- ~1 year of experience in consulting, investment banking, or a high-performance environment

- A highly organized operator - you make chaos feel like clarity

- Strong communicator (written and verbal)

- Comfortable owning ambiguous problems and turning them into action

- Scrappy, resourceful, and energized by doing whatever it takes to make us win

- Excited about startups, tech, and redefining how people meet

- Based in San Francisco - or ready to be here

WHY KNOWN

- Massive opportunity - the future of dating needs a new model

- Real ownership - equity in a company built to scale

- High-trust, high-autonomy environment

- Access & impact - work alongside founders daily and see your work go live fast

- Backed by the best - $10M seed from top consumer VC in SF

- Build a category-defining product that helps people connect offline, in the real world

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