About Flex: AI-native private banking for owners

Flex is building the AI-native private bank for business owners.

We’re re-architecting the entire financial system for entrepreneurs—from the first dollar a business earns to how that value compounds, moves, and is ultimately spent in real life. Banking, credit, payments, personal finance, and financial operations—rebuilt from the ground up as a single, intelligent system. Flex is the full financial home for ambitious owners.

Since launching publicly in September 2023, Flex has scaled from zero to nine-figure annualized revenue, with a clear path to profitability by late 2026. We move fast, ship relentlessly, and operate with extreme ownership.

Our customers are affluent business owners ($3–$200M in revenue)—the backbone of the economy and one of the most underserved segments in finance. They’re stuck with outdated banks and fragmented tools. We’re replacing all of it. The opportunity is massive: a ~$1T+ revenue market hiding in plain sight. Our ambition is to build a $100B+ company by delivering a product that is fundamentally better—not incrementally improved.

Flex has raised $100M+ in equity and $300M+ in debt.

- Mission-critical problems: We build software that directly controls how money moves at scale. - High bar, low ego: Small teams, exceptional people, real ownership. - Speed over comfort: We prioritize execution, quality, clarity, and results. - Enduring impact: What we’re building will define how a generation of owners runs their businesses.

Team & Locations

We hire exceptional people who want to build hard things and see their work matter immediately. Roles are available in: San Francisco, Miami, New York, and fully remote.

Flex Fuels Ambition.

About the role Flex is hiring its first KYC Analysts, and you'll help shape a function that's still taking form. This is a net-new function. As one of the first members of the KYC team, you'll own how Flex decides who gets in the door: the gatekeeper for every new account application, and the reviewer whenever an existing account is flagged. You'll report directly to the Head of Financial Crimes, work side by side with the people who built our financial crime program, and have real say in how it grows. Every business owner who opens a Flex account passes through work you do. When an application is rated high or moderate risk, you'll check that the details hold up, collect documentation for every flag, and make the call on whether the customer is safe to onboard. Accuracy and speed both matter, and you'll be the one who figures out how to deliver both at once. The scope here is bigger than a typical analyst role, because the function is still being built. Your first priority will be working through our review backlog and keeping onboarding moving. As you get your footing, you'll have the chance to improve our procedures and help shape how the team operates. This is a strong fit if you have a few years in KYC, onboarding, or customer due diligence and want to grow from running a process into helping design one, with a path into broader program responsibilities as the team grows. What you'll own You'll own KYC decisions at Flex end to end, and over time you'll help shape how the function runs. The function itself. Own onboarding and review decisions from application through approval, and help set the standard for what a strong KYC file looks like here. The process. Improve our procedures as you go: flag what's clunky and help document and simplify it.  The queue and its quality. Work the manual-review queue with an eye on both quality and speed, so good customers get onboarded fast and risk gets the scrutiny it deserves. The feedback loop. Spot patterns across the cases you see, bring them to Risk, Operations, and leadership, and help turn them into better detection and faster reviews.