About Jaan Health: Chronic Health Management Platform for US

<h1><strong>MBA Intern - Project Manager</strong></h1> <p>Location: 5-days in New York City office</p> <p>Job Type: Full-time Internship ~ 3-months <br><br>Hourly Range: $25 - $35 / hour</p> <p> </p> <h3><strong>About Jaan Health/Phamily </strong></h3> <p>Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.</p> <p>Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.</p> <h3><strong>Job/Role Description: </strong></h3> <p>We are seeking a highly organized, execution-focused <strong>Project Manager</strong> <strong>Intern</strong> to support the successful operational execution of client accounts and build a knowledge management system. This role is ideal for someone who thrives in a fast-paced, high-growth environment and has experience managing complex, cross-functional service delivery initiatives for our healthcare clients.</p> <p>We are looking for a business and operations-focused project leader who understands how to drive execution across client-facing healthcare operations, service delivery, implementation, and operational workflows. The Project Manager will partner closely with internal teams to ensure projects, deliverables, implementations, and operational initiatives are executed effectively, on time, and with high quality.</p> <p>The ideal candidate brings a strong <strong>ownership mindset</strong>, excellent stakeholder management skills, structured project management discipline, and the ability to operate with urgency and clarity in ambiguous environments.</p> <h3><strong>Key Responsibilities:</strong></h3> <h2><strong>Client Support &amp; Delivery </strong></h2> <ul> <li>Support the execution and operational tactical management of key specialty care client accounts</li> <li>Coordinate cross-functional activities to ensure successful delivery of client initiatives, implementations, and operational projects</li> <li>Partner with client-facing leaders to maintain strong client engagement, communication, and follow-through</li> <li>Track deliverables, risks, dependencies, timelines, and action items across multiple client workstreams</li> </ul> <h2><strong>Project Management</strong></h2> <ul> <li>Build and manage detailed project plans, implementation timelines, tracking logs, status updates, and execution trackers</li> <li>Assist project meetings, working sessions, and operational reviews with internal and external stakeholders</li> <li>Ensure accountability across teams and proactively escalate blockers or risks</li> </ul> <h2><strong>Operational Excellence &amp; Process Improvement</strong></h2> <ul> <li>Collaborate on documenting and standardizing end-to-end operational processes, workflows, SOPs, playbooks, and best practices across cross-functional teams to improve scalability, consistency, compliance, and operational efficiency.</li> <li>Support building, organizing, and maintaining a centralized knowledge management system that ensures employees have easy access to accurate documentation, training materials, playbooks, templates, and process updates.