About Jaan Health: Chronic Health Management Platform for US

<p>Location: Hybrid 3 days in NYC</p> <p>Job Type: Contract-to-hire</p> <p>Job Reports To: Chief Technology Officer/ Co-Founder, Chief Revenue Officer, and Chief Financial Officer</p> <p>Salary Range: $100,000-120,000</p> <p>Travel Expectations: up to 25%, as needed<br><br><br></p> <h3><strong>About Jaan Health/Phamily </strong></h3> <p>Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.</p> <p>Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.</p> <h3><strong><br>Job/Role Description: </strong></h3> <p>The Executive Assistant is a business-driven, proactive, and highly organized individual that will support our C-level, senior leadership while driving operational efficiency across the organization. This role goes beyond traditional administrative support and requires a strategic thinker who can manage complex projects, streamline workflows, and serve as a key liaison across departments.</p> <p>The ideal candidate thrives in a fast-paced environment, demonstrates strong business acumen, and has the ability to balance executive support with operational execution. This person will thrive in a fast-paced environment, stay organized in overseeing the day-to-day operations and work on-site at our New York office. The person is able to streamline company operations and help scale as the company grows. </p> <h3><strong><br>Key Responsibilities: </strong></h3> <h4><strong>Executive Support</strong></h4> <ul> <li>A business mindset and the right hand of C-level leadership</li> <li>Act as a gatekeeper and liaison between executives and internal/external stakeholders, meeting with stakeholders, investors, and search for new offices </li> <li>Provide high-level administrative support to executive leadership, including calendar management, meeting coordination, and travel arrangements</li> <li>Ability to use AI to prepare reports, presentations, and executive communications</li> <li>Manage confidential information with discretion and professionalism</li> </ul> <h4><strong>Operations Support</strong></h4> <ul> <li>Lead and support cross-functional projects from planning through execution (e.g. real estate office search, set up new offices, and manage vendors)</li> <li>Set a timeline with all plans to make key decisions, logistically and culturally </li> <li>Track key initiatives, timelines, and deliverables to ensure alignment with business priorities</li> <li>Identify process improvement opportunities and implement scalable solutions</li> <li>Identify and execute in improving workflows with new tools and AI </li> <li>Assist in developing and maintaining standard operating procedures (SOPs)</li> <li>Monitor and analyze key performance indicators (KPIs) to support decision-making</li> <li>Prepare dashboards, reports, and summaries for leadership review</li> <li>Support budgeting, forecasting, and vendor coordination as needed</li> </ul> <p><br><br></p> <h4><strong>Cross-Functional Coordination</strong></h4> <ul> <li>Partner with teams across HR, Finance, Operations, Business Intelligence, IT, Engineering, Product, Sales and Marketing to drive initiatives forward</li> <li>Coordinate internal communications with VP, Talent Management and ensure alignment across departments<br><br></li> </ul> <h3><strong><br>Requirements: </strong></h3> <ul> <li>8+ years of experience in executive support, operations, or a related role in a start-up, high growth environment</li> <li>Experience supporting directly and partnering with C-level Suite and senior leadership; Extensive project management skills for complex initiatives</li> <li>Experience overseeing relationships with key stakeholders, investors, vendors, and real estate brokers</li> <li>Experience of being commercially-driven with a business mindset to manage projects and operational initiatives in a fast-paced environment</li> <li>Comfort with applying and leveraging AI for work, data, metrics, reporting, and presentations</li> <li>Commercially driven, high critical thinking, problem-solving skills, negotiating skills, and excellent relationship building </li> <li>Bachelor’s degree preferred, but not required</li> </ul> <p><br><br></p> <p><strong>Work Style - “Growth DNA”: </strong></p> <p>We are a fast-growing, early-stage company wi…